Personal Branding

What Are the Real Risks and Benefits of Friendships at Work?

Friendship at work

Friendships at work boost engagement and make the job easier to tolerate on a hard day. But most advice stops there, and skips the real risks: how a close friendship looks to the rest of the team, what happens if your friend gets promoted over you or becomes your boss, and how to handle it if the friendship ends badly while you still have to work together.

What Are the Real Benefits of Having Friends at Work?

The case for work friendships isn’t just a feel-good one. Gallup’s long-running research has found a measurable link between having a close friend at work and better performance on things like profitability, safety, and retention, not just how people feel about their job. One recent survey found that only about 2 in 10 U.S. employees say they have a true best friend at work, which means most people are leaving a real, measurable benefit on the table.

  • You’re more likely to actually use your support network, instead of carrying stress alone.
  • Hard feedback lands better when it comes from someone you trust.
  • Day-to-day friction (a bad meeting, a missed deadline) feels smaller when you have someone to decompress with.
  • You’re less likely to quit over a bad week, because the relationship gives you a reason to stay through it.

The benefit is real, but it’s conditional: it only holds up if you also manage the risks below on purpose, instead of assuming the friendship will sort itself out.

What’s the Downside Most Advice Skips?

Most workplace friendship guides mention “set boundaries” and move on. The actual risk is more specific than that: it’s how a visible friendship reads to everyone who isn’t in it.

Even a completely fair manager can look like they’re playing favorites if they’re visibly closer to one person on the team. The perception problem exists independently of whether any favoritism is actually happening, and it’s the other person’s job (not yours) to manage how it looks, including declining to discuss sensitive decisions with a friend before the rest of the team hears them.

What Happens If a Work Friend Gets Promoted Over You, or Becomes Your Boss?

This is the scenario almost nothing covers directly, and it’s common enough to plan for.

  • If they’re promoted over you: congratulate them genuinely and separately from processing your own disappointment. Something like “Congratulations, you earned this, I’d like to talk later about my own next steps” keeps both things true without mixing them.
  • If they become your boss: have a short, direct conversation early. Acknowledge the shift out loud: “Things change now, and I don’t expect special treatment either way.” That one conversation prevents months of both of you guessing.
  • Either way: give it real time before deciding the friendship or the job isn’t working. Most of the awkwardness is strongest in the first few weeks and eases once the new dynamic becomes normal.

When Does a Work Friendship Become a Conflict of Interest?

A conflict of interest shows up any time you’d be making, influencing, or voting on a decision that affects your friend directly: their raise, their performance review, who gets a project they also want.

The simplest rule is to recuse yourself from that specific decision and say why, rather than trying to prove you can stay objective. Check whether your company has an actual policy on this (many do, especially for anything involving pay or reporting lines), since ignoring a written policy is a bigger problem than the friendship itself.

How Do You Handle It If a Work Friendship Ends Badly?

Not every work friendship survives, and you often don’t get to just walk away from the relationship the way you could outside the office.

  • Keep interactions strictly professional and consistent. You don’t owe an explanation to the rest of the team, and over-explaining tends to invite more questions, not fewer.
  • Don’t recruit allies or air the conflict to shared coworkers. It’s tempting, but it usually makes you both look worse and drags other people in.
  • If you have to collaborate regularly, agree (even silently) on a baseline: respond to work messages, show up to shared meetings, keep disagreements out of group settings.
  • Give it time before deciding whether to loop in a manager. Most fallouts settle into a workable, if cooler, professional relationship within a few months.

How Do You Build Real Friendships at Work Without the Risk?

None of this means avoiding friendships at work, just building them with a little more intention than “we happened to click.”

  • Keep the pace natural. Test sharing something small before sharing something significant.
  • Agree early on how you’ll handle work topics that touch both of you, like a shared project or a mutual manager.
  • Notice workplace hierarchy without being paralyzed by it. A friendship with someone a level above or below you can work fine, it just needs the conversations above when the dynamic shifts.
  • Keep at least one part of your support network outside the company, so no single relationship carries all the weight.

The same instincts that make someone a trusted, informal leader on a team tend to make them good at this too, since both come down to being reliable without needing to be liked by everyone equally. And the boundary-setting involved is really just an extension of the everyday habits that make someone look professional at work.

Frequently Asked Questions

Is it unprofessional to be close friends with a coworker?

No, not by itself. It becomes a problem only when it affects decisions, creates a real or perceived conflict of interest, or leaks into how fairly other people feel treated. The friendship itself isn’t the issue; how it’s handled is.

Should you avoid being friends with your boss?

It’s not automatically a bad idea, but it requires more discipline on both sides: no special access to information, no decisions discussed outside the normal process, and a clear separation between personal time and performance conversations.

Can you recover a work friendship after a falling out?

Often, yes, though it may settle into something more distant than before. A direct, low-drama conversation about resetting expectations works better than waiting for things to fix themselves or pretending nothing happened.

Does working remotely make work friendships harder?

It removes a lot of the small, unplanned moments (hallway chats, lunch) that friendships usually grow from, so they tend to need more intentional effort, like a standing coffee call, rather than happening automatically.

About the author

Sâmia Laços

Sâmia Laços is a journalist and marketing professional with over 13 years of experience in corporate communications, digital strategy, and cross-functional collaboration. She created Career Routine to share practical insights on career growth, workplace challenges, and professional development. Read full author bio